Assistant General Manager – Restaurant TAO Group Hospitality LV

Assistant General Manager – Restaurant

Full Time • TAO Group Hospitality LV
Assistant General Manager – Restaurant
 
Overview: The Assistant General Manager is responsible for managing the daily operations of the restaurant, including the selection, development and performance management of employees.
 
Job Description:
 
·       Assists the General Manager in the overall quality and profitability of the restaurant.
·       Assists the General Manager in ensuring that all systems function efficiently.
·       Works with both the front of the house and the back of the house employees.
·       Must be able to deal with guests in a courteous and professional manner.
·       Must be able to deal with employees in a courteous and professional manner.
·       Maintains employee morale.
·       Creates and oversees reservations book.
·       Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances.
·       Maintains professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
·       Adheres to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
·       Responsible for ensuring that all financial (invoices, reporting) and labor/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
·       Ensures positive guest service in all areas. Responds to guest complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
·       Ensures a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
 
Experience/Skills:
 
·       College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
·       Knowledge of computers (MS Word, Excel, Open Table, Time Pro, Compete).
·       Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, employee management, recordkeeping, and preparation of reports.




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