Host
If you are hired, we will require proof that you have received the COVID-19 vaccine or that you have a valid religious or medical reason not to be vaccinated.
- Interacts with the restaurant guests, fellow staff members, and supervisors in a polite, courteous and hospitable manner to ensure all guests have an exemplary dining experience.
- Actively takes and processes reservations.
- Answers incoming calls and questions.
- Assists in coordinating the activities of dining room employees to provide fast and friendly service to guests.
- Accepts all hotel/concierge reservations and confirm with managers if large parties can be accommodated.
- Assigns seating and helps coordinate activities of dining room employees to ensure prompt and courteous service to patrons.
- Provides guests with food and beverage menus.
- Acknowledges guests upon arrival and departure with a smile.
- Advises manager of any complaints that a guest may have.
- Enters all no shows, cancellations and reservations taken by hand into the computer.
- Cleans and stocks postcard display at payphones.
- Collects, cleans, and organizes menus throughout shift and at the end of shift.
- 2+ years of hosting or customer service experience.
- Strong verbal and written communication skills.
- Professional presentation.
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 entertainment dining and nightlife venues in over 25 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Yauatcha, Cathédrale, Ling Ling, Wet Republic, Little Sister, The Highlight Room, Jewel, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.
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